Star Trac

Star Trac Trailhiker

€10.440,95
Sizing guide
Hiking is one of the most popular fitness activities in the world and it continues to build momentum due to its simplicity and numerous health benefits. The Star Trac Trail Hiker brings the motions and benefits of hiking indoors. It allows you to gradually increase the challenge of walking without any comfort drawbacks, only proven results. We’re talking about a high-burn, low-impact workout that burns 2x more calories than walking the same speed on a flat treadmill. The Trail Hiker is taking reliability, performance and safety to a higher level. Designed with dual ramping decks that provide an incline to flat step pattern and movement arms for total body engagement. The dynamic movement arms also give users the feeling of outdoor hiking with trekking poles. Our design moves the treadles with proven, safe, conventional technologies, not hydraulics, and it has been rigorously tested to ensure durability. The Trail Hiker gives you quality and peace of mind, while giving your members a workout that is easy on the knees, ankles and joints – but tough on calories. OPENHUB FAMILY OF CARDIO CONSOLES When we set out to design our new console, our philosophy was simple: provide a flexible platform that connects expert partners to provide solutions for every customer for today and into the future. Introducing the new OpenHub family of Cardio Consoles. OpenHub is a smart, affordable, configurable solution available on Star Trac and StairMaster cardio equipment. The best part is, you add (and pay for) only what you want, when you want. The future of club connectivity is here. The future is OpenHub
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Features
OpenHub LCD display Patented design and movement pattern maximize caloric burn and motivate users to work harder, burning up to 2 times more calories than walking on a flat treadmill at the same speed Movement arms and dual ramping decks create total body engagement, and the feel of outdoor hiking with trekking poles User defined dual ramping decks provide an incline to flat step pattern, capturing all the benefits of a treadmill, elliptical and stepper Bluetooth connectivity for user workout data tracking Telemetry and contact HR USB charging port HDMI streaming available with PVS display Multiple cup and accessory holders Easily accessible Hot Bar with one-finger speed and level controls, integrated LCD displays pre-wired for 8 Series PVS entertainment, 800/900mHZ receivers, and tablet holder Star Trac’s popular personal fans create a more rewarding workout Treadle belt width 52″ x 9″ (132 cm x 23 cm) x 2 5 HP AC motor Electrical requirements: 110V/20 Amp dedicated circuit with NEMA 5-20 outlet; or 220V/15 Amp dedicated circuit with NEMA 6-15 outlet Powder-coated Steel frame Dimensions: W: 91 cm.L: 211 cm.H: 211 cm.MAX USER WEIGHT: 227 kg.PRODUCT WEIGHT: 285 kg. Warranty: 10 year warranty on structural frame not including coatings, motor and MCB 5 years parts and labour, all other components warranted for 2 years parts and 2 years labour, wear items* 2 year parts and labour.
Delivery & Returns

UK

Orders under £50 - Delivery £4.95

Orders over £50 - FREE

 

Ireland

Orders under £50 - Delivery £5.95

Orders over £50 - FREE

 

    Standard Delivery - Items will be dispatched within 48hrs and delivered within 3-6 business days. Where possible we will provide you with a tracking number to enable you to track your order.

    Please be aware that larger items requiring delivery on a pallet will be curbside delivery.  

    We deliver across mainland UK, Ireland and N. Ireland. However, there will be additional charges outside of our standard services for deliveries made outside of the UK mainland as well as the Scottish Highlands, Channel Islands, Orkney Islands and Isle of Mann.  For more information on delivery costs, availability, and locations excluded please contact one of our customer service team on 02890603053 or email us at info@balanceleisure.com

    Installation is not included in shipping price.  However, if you would like to arrange installation please contact marcus@balanceleisure.com

    Collection - This option is available for selected items. These items must be purchased as a separate order and not along with items where only delivery is available.  So if your shopping cart contains both 'Collect' and 'Deliver' items, please separate these and process Collection orders as one order and then Delivery items as another order.

    When your order is ready for collection, we will contact you either by email or phone and arrange a time for collection.  Please bring a copy of your order confirmation email as proof of purchase.  During collection we will exercise social distancing measures in order to enable you to safely collect your items.

    Warranty

    Returns Policy

    How can I return my order?

    To be eligible for a return of a new and unused item, you must send it back within 14 days of delivery and in the same condition that you received it, this includes the original packaging of the product; otherwise, a 10% restocking fee may appl.

    Please note that we require the copy of your receipt that was sent with your order as proof of purchase. 

    You must return the product at your own expense. If you request that we arrange shipping on your behalf, then this cost will be deducted from your refund.

    To obtain a returns number and discuss a return method, please contact our customer service team on 02890603053 or email info@balanceleisure.com. Please do not return your purchase to the manufacturer.

    *Gift cards and downloadable software products are exempt from returns*

    What happens if I return my order after 14 days of delivery?

    If you are a consumer requesting to return an item that was purchased more than 14 days after delivery, or if you are a business customer, the original outbound shipping cost will not be refunded. You will be responsible for paying the costs of returning the items, which will also be subject to a 10% restocking fee that will be deducted from your final refund.

    Can I return customised products?

    Customised products, i.e. items printed with your logo, can only be returned if there is a manufacturing fault.  You must return the product at your expense. If you request that we arrange shipping on your behalf, then this cost will be deducted from your refund.

    What can I do if I received a faulty product?

    If you received a faulty product and require an exchange or replacement, there will be no delivery charge. We will need a proof of damage, this could be a video or picture of the faulty product sent to our customer service team at info@balanceleisure.com, once we complete our inspection, we will arrange for the item to be collected and shipped a replacement immediately.

     
    Can I return an item after I have used it?

    You can only return your item after it has been used if the product shows any damage or manufacturing fault within the warranty period. Each product has different guarantees, so please check the product specifications before requesting a return or contact our customer service team info@balanceleisure.com for more information.


    Refunds (if applicable) 

    Once your return is received and our team inspects the condition of your item, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund.

    If you are approved, our team will process your refund immediately. A credit will automatically be applied to your credit card or original payment method within a certain number of days.

    Please note that full refunds only apply to items shipped within 14 days of delivery and if they are in their original packaging. Otherwise, we will take a 10% restocking fee.

    How long does it take to receive a refund?

    Once your refund has been processed, the full amount will reach your account within 2-3 business days, depending on your bank.

    Can I get a refund for Sale items?

    Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

    What can I do if I haven’t received my refund?

    If you haven't received a refund yet, first check your bank account again. Next, contact your bank. There is often some processing time before a refund is posted.

    If you've done all of this and still haven't received your refund, please contact us at accounts@balanceleisure.com.

    Exchanges (if applicable) 

    Can I exchange an item?

    If you want to exchange your item because is not the correct size, weight, etc, please first contact our service team at info@balanceleisure.com to make sure that we have the item you need in stock.

    Once our team confirms that it’s available, you will have 2 options:

    First, you can make a new purchase online and we will ship the new item to you right away. Once we receive your returned item, we will proceed with the refund.

    Second, you can return the item before purchasing the new one online. Once we receive it and proceed with the refund, you can place a new order on the website.

    This entirely up to you, whether you prefer to wait or place a new order before receiving a refund.

    Please note that shipping costs for exchange products are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

    Can I replace a damaged item?

    We only replace items if they are faulty or damaged upon delivery. If you need to exchange it for the same item, please contact our customer service team at info@balanceleisure.com.

    We will require proof of damage, such as a picture or video, before shipping the replacement. There will be no shipping charge for defective replacement products.

     

    Shipping

    How long does my delivery take?

    Shipping time will vary depending on your location and the product ordered.

    Our standard delivery is 3-6 business days, but for products that require a pallet or special delivery, it can take up to 14 business days to receive it.

    What can I do if I haven’t received my order?

    We always make sure to deliver your order on time. However, disruptions during shipping can cause delays or lost packages. Please contact our customer service at: info@balanceleisure.com and they will resolve any problem related to your shipping.

    If my package is lost:

    If you received a confirmation from our team that your package was lost during delivery, we will immediately send you a new package at no additional charge.

    Although this is a rare situation, our team will resolve the issue in a short time.

    Can I collect my order in Balance?

    If you purchase your order online but wish to collect the item in our store to save shipping costs, you can choose the “store pickup” option in the checkout section.

    Where is Balance Leisure?

    We are in Dunmurry, 218 City Business Park, Unit 23, BT17 9HY from Monday to Friday (9am-5pm).

    Please note that we are closed on bank holidays and over the Christmas period. We recommend calling ahead to make sure we are open, and your order is ready for pickup.

     

     

     

     

     

     

     

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